Frequently Asked Questions

What type of insurance plans do you accept?

We accept health care insurance and mediclaims from most of the companies including government and private sectors. To know more insurance claims refer to our insurance page.

You can pay your bills through various payment methods such as Cash, Credit/Debit Card, UPI, and Net Banking.

For the general ward, the visiting times are 10 am to 12 pm and 5 pm to 7 pm whereas, for ICU and CCU the visiting times are 10 am to 11 am and 5 pm to 6 pm.

Generally, we allow a maximum of 2 visitors at a time. However, the number of visitors allowed can change based on the health condition of the patient.

Yes, North Bengal Neuro Centre is equipped with a clock emergency room that specializes in providing instant treatment against life-threatening conditions.

Yes, you can bring home food for your patient. The hospital also offers healthy food for the patients cooked according to the nutritional needs of the patients.

For an appointment, you can call our toll-free number where you will be asked some of the basic information such as name, choice of doctor and time. You can also book your appointment from the online booking system on our website.

Yes, we do offer a 24x7 ambulance service that provides its services across Siliguri and its nearby areas.

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